PRIVACY POLICY

United States Angel Coalition (USAC) EIN: 88‑0758324 Last Updated: February 25, 2026.

The United States Angel Coalition (“USAC,” “we,” “our,” or “us”) is committed to protecting the privacy, safety, and dignity of every individual who interacts with our organization. This Privacy Policy explains how we collect, use, store, and protect personal information across our website, programs, services, and communication channels.

By using our website or engaging with USAC, you agree to the practices described in this policy.

1. Information We Collect

USAC may collect the following types of information:

1.1 Personal Information You Provide

Name
Email address
Phone number
Mailing address
Information submitted through contact forms
Information provided when requesting help or services
Donation information (processed securely through third‑party providers)

1.2 Sensitive Information (Survivor‑Related)

When individuals seek help, they may voluntarily share:

Safety concerns
Trafficking or abuse experiences
Health‑related information
Demographic information
Service needs

This information is handled with the highest level of confidentiality and care.

1.3 Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Cookies and usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

USAC uses personal information to:

Provide services, support, and referrals
Respond to inquiries
Maintain safety and crisis protocols
Improve our programs and website
Process donations
Comply with legal and reporting requirements
Communicate updates, resources, and organizational information

We never sell personal information.

3. Confidentiality & Survivor Safety

USAC follows strict confidentiality standards, especially for survivors of trafficking, abuse, or exploitation.

We will not share identifying information without consent, except when required by law, including:

Mandatory reporting of child abuse or neglect
Imminent harm to self or others
Court orders or legal obligations

Survivor information is stored securely and accessed only by authorized personnel.

4. Data Security

We implement administrative, technical, and physical safeguards to protect personal information, including:

Secure digital storage
Limited access controls
Staff confidentiality agreements
Regular security reviews
Encrypted donation processing through trusted third‑party providers

While no system is completely immune to risk, USAC takes all reasonable steps to protect your data.

5. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

Improve site functionality
Analyze website traffic
Enhance user experience

Users may disable cookies through their browser settings, though some features may not function properly.

6. Third‑Party Services

USAC may use trusted third‑party providers for:

Donation processing
Email communications
Website hosting
Data analytics

These providers are required to maintain confidentiality and security of all information.

We do not sell, trade, or rent personal information to outside parties.

7. Children’s Privacy

USAC does not knowingly collect personal information from children under 13 without parental or guardian consent.

If we learn that information was collected without proper authorization, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion (when legally permissible)
Opt out of communications
Request information about how your data is used

To exercise these rights, contact us at info@usangelcoalition.org.

9. Data Retention

USAC retains personal information only as long as necessary to:

Provide services
Meet legal obligations
Maintain organizational records

Survivor‑related information is stored securely and retained according to safety and compliance standards.

10. Links to External Websites

Our website may contain links to third‑party sites. USAC is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any linked sites.

11. Updates to This Policy

USAC may update this Privacy Policy periodically to reflect:

Legal changes
Best practices
Organizational updates

The “Last Updated” date will be revised accordingly.

12. Contact Information

For questions about this Privacy Policy or your personal information, contact:

United States Angel Coalition Email: info@usangelcoalition.org Phone: 409‑221‑5566 Website: usangelcoalition.org

**United States Angel Coalition

Hybrid Work Policy**

1. Purpose

The United States Angel Coalition (USAC) supports a hybrid work model that balances flexibility with the operational needs of a trauma‑informed, survivor‑serving organization. This policy establishes expectations for employees who work remotely, onsite, or in a blended schedule to ensure continuity, accountability, and high‑quality service delivery.

2. Scope

This policy applies to all USAC employees, contractors, and volunteers who perform administrative, programmatic, or support functions. Staff working in direct‑care or residential safe‑house roles may have additional requirements due to safety and confidentiality needs.

3. Eligibility for Hybrid Work

Hybrid work eligibility is based on:

Job function (administrative, outreach, case management, development, operations)
Performance history
Confidentiality and data‑security requirements
Program needs and client safety considerations

Roles that may be hybrid:

Administrative staff
Grant writing & development
Communications & outreach
Case managers (non‑crisis hours)
Program coordinators

Roles that must be primarily onsite:

Safe‑house staff
Crisis response personnel
Direct‑care advocates

4. Work Schedule Expectations

4.1 Standard Hybrid Schedule

Unless otherwise approved:

2–3 days onsite per week
2–3 days remote per week

Supervisors may adjust schedules based on:

Program demands
Client appointments
Community events
Emergency response needs

4.2 Core Hours

To maintain team coordination:

Core availability: 9 AM – 3 PM CST
Remaining hours may be flexible with supervisor approval.

5. Communication Requirements

Hybrid staff must:

Be reachable via phone, email, or Teams during scheduled hours
Respond to internal messages within 2 hours during the workday
Attend all mandatory virtual or in‑person meetings
Maintain a professional environment during video calls

6. Data Security & Confidentiality

Because USAC handles sensitive survivor information, hybrid workers must follow strict security protocols:

Use only USAC‑approved devices for work
No printing survivor information at home
No storing files on personal devices
Use VPN or secure cloud systems for all documents
Ensure private, confidential workspace during calls
Lock screens when away from devices

Any breach must be reported immediately.

7. Performance & Accountability

Hybrid work is a privilege, not an entitlement. Staff must:

Meet deadlines
Maintain accurate timekeeping
Submit weekly progress updates
Uphold productivity standards equal to onsite work

Supervisors may revoke hybrid privileges if:

Performance declines
Communication lapses
Confidentiality concerns arise
Program needs change

8. Equipment & Technology

USAC may provide:

Laptop
Secure email access
VPN credentials
Case management software access

Employees are responsible for:

Reliable internet
Safe, private workspace
Proper care of USAC equipment

9. Travel & In‑Person Requirements

Hybrid staff may still be required to:

Attend in‑person trainings
Participate in outreach events
Support emergency response
Meet with partners or donors

Advance notice will be provided whenever possible.

10. Trauma‑Informed Considerations

Because USAC serves survivors of trafficking and exploitation, hybrid work must never compromise:

Client safety
Confidentiality
Crisis response capacity
Survivor access to advocates

If hybrid work interferes with service delivery, onsite work may be required.

11. Policy Review

This policy will be reviewed annually to ensure alignment with:

Federal and state labor laws
Nonprofit best practices
USAC’s mission and operational needs